It is our goal to give you, as our partner, the information and support you need when selling and promoting the products. We give utmost importance to the information sharing and the feedback we receive from our partners.
HIGH RESOLUTION PICTURES: We provide all necessay high resolution pictures and product detail to all our clients. Even in some cases, special photo shoots are arranged as per the customer requirement.
PROTYPING: The protyping service is provided to all existing and new customers free of charge. We assist you in designing and figuring out the right dimension for the product you wish to create.
ORDER HANDLING: We handle your shipment until it leaves the port. All local handling is done by our staff.
SUPPORT: We always strive to respond to your questions as soon as possible but within 24hrs. We are using the best of IT infrastructure availabe. Nonetheless, your quiries are always handled with priority.
STOCK WAREHOUSING: You get regular updated about our stock availability. This helps you to maintain the minimum stock level at your warehouse. For special custom orders we can stock your goods at our warehouse and ship them whenever needed.
REPLACEMENT PARTS: All of our products are guaranteed to be of high quality products.If becuase of any odd reason your customer receives a defective part, we will replace that part in the next shipment or the whole product whichever best fits the situation. To claim the guarantee your customer should always refer back to our QC CHECK LIST card which comes together with every product.
Listening and responding to our clients is the main goal of our sales department. This department works in synergy with production to deliver as per the request. We are a service oriented company and put our clients first before anything else.